State Bank will complete a core system upgrade December 4–7 as part of our continued commitment to providing a better, more convenient banking experience. During the upgrade weekend, some products and services will be temporarily unavailable. Please review the resources below for important dates, service availability and steps you can take to prepare.
Important Dates at a Glance
Monday, November 30, 2026: Starting on this date, Bill Pay and Zelle will be temporarily unavailable as we prepare for our system upgrade. Both services will be available again on Monday, December 7.
Friday, December 4, 2026: All State Bank branches will be open during regular business hours for basic teller transactions, such as deposits, withdrawals, and check cashing.
Saturday, December 5, 2026: All State Bank branches closed and mobile and online banking are unavailable.
Sunday, December 6, 2026: All State Bank branches closed and mobile and online banking are unavailable.
Monday, December 7, 2026: All State Bank branches will reopen for normal operations. Online and mobile banking, Bill Pay and Zelle will be available.
New Digital Banking Experience
What to expect:
A new mobile banking app
A refreshed online banking experience
Improved convenience and functionality
Instructions for logging in for the first time will be emailed to you and posted here as we get closer.
Prepare Before Upgrade Weekend
Schedule or complete time-sensitive transactions early.
Keep an alternative form of payment available.
Confirm that your contact information is current.
Watch for instructions about downloading the new mobile banking app.
Deposits and transfers will be unavailable during upgrade weekend. Please plan ahead to ensure you have the funds you need.
Branch Closures & Service Availability
Frequently Asked Questions
This system upgrade will bring a brighter banking experience to our customers. It will bring a new digital banking platform and help us deliver more convenient, efficient banking services.
The upgrade will begin on Friday, December 4th and will be complete on Monday, December 7th.
On Friday, December 4, all branches will be open during regular business hours for basic teller transactions, including deposits, withdrawals, and check cashing. We will be unable to open new accounts or make changes to existing accounts that day. On Saturday, December 5, all State Bank branches will be closed. We will reopen Monday, December 7, for normal business hours and operations.
Yes! You can continue using your debit card during the system upgrade. During the upgrade weekend, you’ll have access to the funds available in your account as of December 4. Deposits and transfers into your checking account will be unavailable during this time, so please plan ahead to ensure you have the funds you need.
Yes! You can continue withdrawing cash from any ATM during the system upgrade weekend. Withdrawals will be limited to the funds available in your account as of December 4, so please plan ahead to ensure you have the funds you need.
Direct deposits will be processed on Monday, December 7th once our system upgrade is complete.
Bill Pay will be temporarily unavailable from Monday, November 30, through Monday, December 7. Payments already scheduled for this period will still be paid, but you won’t be able to add or adjust payments during the outage. Please review your scheduled payments and make any changes before November 30 to keep everything on track.
No! All account numbers will remain the same.
Yes! The system upgrade will bring a new mobile and online banking experience. Beginning Monday, December 7, please download the new State Bank app from the Apple App Store or Google Play Store to access mobile banking.
Logging in to the new online and mobile banking platforms is simple! Use your existing username and the last four digits of your Social Security number as your temporary password. Once you log in, you’ll be prompted to create a new password.
Have questions? We're happy to help! Give us a call at 618-939-7194.