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Personal Checking Accounts

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Debit Card Protection

At State Bank, protecting your debit card from unauthorized use is a top priority. We've partnered with SHAZAM and its Falcon monitoring system to detect fraudulent activity. If suspicious transactions are identified, you'll be contacted by the Bank or a SHAZAM fraud specialist to verify them.

Remember, we will never ask for sensitive information like your online banking credentials, account number, or social security number.

Report a lost or stolen card:

During regular banking hours, please call 618-939-7194.

For assistance outside of banking hours, please call: 1-800-383-8000.

Note:

If a transaction is denied due to suspected fraud outside business hours, call SHAZAM Fraud at 1-866-508-2693.